Review of 12Play Thailand

12Play Thailand is a Malaysian-based online casino and sportsbook that launched in 2015. The casino offers over 1,000 games including slots, table games, and live casino games. It also offers 15-minute withdrawals, 24/7 support, lots of promotions, and much more. This 12Play Thailand casino review will give you even more reasons to sign up today at this top Thai online casino and claim your 100% welcome bonus up to THB 2,088.

This 12Play Thailand review found a well-rounded selection of over 1,000 games from leading providers like Pragmatic Play, JILI, and Hacksaw Gaming. You’ll find slots, table games, fishing games, lottery games, and more including live dealer options. Stakes typically range between THB 5 and THB 250,000.

Slots

The selection of over 1,000 12Play Thailand slots is quite impressive even if it isn’t the largest collection in Asia. These games were provided by 30+ top developers like Pragmatic Play, Playtech, and Relax Gaming which means you have access to all of the latest slot features.

Table Games

Hit the table to immerse yourself in popular games like blackjack, roulette, baccarat, and dice games like Sic Bo and Craps. These table games come from the likes of Playtech, Habanero, and Booming Games which are known for high-quality games.

Live Dealer Games

In addition to offering the trendiest live dealer games like roulette, blackjack, and baccarat, 12Play provides Thai players with a solid variety of exciting live game shows from Evolution Gaming and Pragmatic Play. You can play low stakes games or bet up to THB 250,000 at the private and VIP tables.

Demo Games

You don’t even have to sign up to try 12Play’s RNG games for free in demo mode. All you need to do is hover over the game icon and choose the “Demo” option. The game will load in seconds allowing you to play as much as you like. If you run out of play money, simply reload the game to refresh your balance.

Sportsbook

12Play doesn’t have one sportsbook. Instead, Thai bettors can choose from 4 platforms which are:

• CMD368
• 12Sport
• Saba Sports
• SBOBet

While the odds margins may vary between platforms, they usually fall into the 5% to 6% range although live and niche sports may be slightly higher. These betting verticals each cover 30+ sports and competitions and each betting menu offers a good range of betting options. Many major matches offer close to 500 betting options including sides, totals, game props, and player props.

When you open a new 12Play account, you can choose 1 of 2 welcome offers. You can claim a 100% cash bonus up to THB 2,088, or a Slots Welcome Bonus worth up to THB 1,588. The cash bonus comes with a 25X rollover while the Slot Welcome offer has a 12X rollover. Both bonuses require a minimum THB 300 deposit and both require claimants to achieve the rollover within 30 days.

We also found nearly 20 regular promotions including reloads that offer such things as bonus cash, free spins, and rebates. You can even claim a Birthday Bonus valued at up to THB 35,888. While there are exceptions, most of these offers require either a 25X or 12X wagering requirement which is very fair.

You can choose from several secure payment options including bank transfers, eWallets, and cryptocurrency. Oddly, we didn’t see credit cards among the listed payment methods. You can deposit as little as THB 100 or as much as THB 100,000. The same limits apply to withdrawals. All deposits and withdrawals are free. Even better? Withdrawals are usually processed within 15 minutes.

Deposit methods

Withdrawal methods

You can download the 12Play Thailand casino app at 12Play, but you don’t have to. This is because the site and games are configured using HTML5 which means the site and all of its offerings are accessible in your mobile browser.

The 12Play mobile platform is designed for easy use and it is very responsive. It also offers all of the site’s filters and search functions making it easier for you to find exactly what you’re after. We also like that there is very little clutter and that everything you need to access is no more than a tap or two away.

12Play is licensed by the Curacao Gaming Board and PAGCOR which is the regulator in the Philippines. Furthermore, the games and RNG are certified by BMM and iTech Labs which means every game is fair.

One frustrating aspect of 12Play is that it isn't overly transparent. For instance, we know that the site is based in Malaysia, but there is no information on the site or at LinkedIn related to ownership. Furthermore, the Terms and Conditions are missing. While we did eventually find them using a Google search, the T&Cs we found were woefully limited.

12Play is protected using GoDaddy, and it uses several layers including SSL encryption, firewalls, and fraud detection software. You can add another layer by using 2-FA which you can set up in your player profile. The casino is also PCI compliant which means all financial transactions are secure.

As an aside, you will be required to complete the verification process. This can be done through your player profile. Simply follow the instructions on your screen to upload the required documents. Another thing that you can do in your player profile is set deposit limits.

12Play offers a variety of ways to contact the site’s 24/7 customer support team. The easiest and quickest ways are using live chat and the Line app that you can download using the QR code on the “Contact Us” page. You can also send an email or use Skype or WeChat. 12Play is present on several social media sites too. Live chat response times usually take between 1 and 5 minutes.

• Live Chat: 24/7
• Email:12support@12play.com
• Skype: asia12Play
• WeChat: ASIA12PALY_01
• TikTok: #12play
• Instagram: @12play_official

Support is available in the following languages:

• Thai
• Malay
• Vietnamese
• Mandarin
• Arabic
• English

12Play provides Thai players with a full range of responsible gambling tools. We urge you to set limits as soon as you sign up by visiting the banking section of your player profile. This will prevent you from overspending. 

You can also take a time-out or voluntarily enter into temporary or permanent self-exclusion. However, you need to contact support to do these things. Frustratingly, we were unable to find any contact information for gambling support groups on the site.

We can honestly say that 12Play Thailand serves up loads of fun. The game collection isn’t massive as they are at some other top Asian online casinos, but it is very diverse and offers a vast assortment of games. We think that the welcome offer is decent enough and it comes with very fair wagering requirements. The same can be said of the many ongoing promotions.

In addition to the fantastic 24/7 support, we were thrilled with the fast withdrawal times. We have no complaints with 15-minute payouts. However, a lot of players would appreciate bigger progressive jackpots, more withdrawal options, and the ability to take time-outs and self-exclude without going through customer service.

12Play Summary