Updated

Chezacash Review

7.5/10

Advantages:

  • Fast withdrawals

  • Easy to use

  • Football jackpot available

  • Fully based in Kenya

Payment Methods:

Airtel M-Pesa

Not available in your location

18+ T&C apply, GambleAware.org

Specifications

  • Bonuses & Promotions

    7

  • Odds

    9

  • Mobile

    7

  • Usability

    7

  • Types of Bets

    7

  • Credibility

    9

  • Payment Methods

    5

  • Support

    9

Bonuses & Promotions

7/10

The promos and bonuses for ChezaCash Kenya are another aspect we will be judging, as we look to carefully evaluate just how well this service treats its players. There are several available and it is completely your choice, but here we’ll dissect some of the available offers in order to evaluate their quality.

The welcome bonus allows the punter to be eligible for 75% of what they have first bet on the website, meaning their returns come back double if they win. It’s not the best welcome offer, however, as we’d expect something like a free bet or a no-risk bet.

There is a deposit bonus, however, which involves depositing more than 250 Kes then placing bets on five different matches, making the punter eligible for a little bit more money to place more bets on more matches.

If five different bets are placed, the punter will qualify for a free bet that depends on the number of bets placed individually. 

In our opinion, these can be slightly confusing and definitely need a better sort of system to keep track of how the bonuses work, but they are still there and able to be used.

Odds

9/10

The odds within ChezaCash Kenya can be considered average when it comes to the main football market and all of the other popular sports. However, if you delve deeper, you can find some hidden gems with the less popular sports that not all bookmakers prioritise. This isn’t just the case with ChezaCash though, as other bookmakers do offer great odds on less appreciated sports if you look hard enough.

The odds of a Cheza Cash bet are not the best but can be used as a fair bet, meaning the market here sure is usable, but definitely not the best out there. This can be regarded as typical but it can be improved upon if they’d like to be competitive with other bookies.

Betting margin

  • Basketball

    Basketball

    11.9%

  • Football

    Football

    11.6%

  • Hockey

    Hockey

    12.2%

  • Tennis

    Tennis

    8%

Overall betting margin: 10.9%

Mobile

7/10

The mobile site goes fairly well as a minimised version of the desktop app, meaning they are extremely similar when it comes to colour scheme and layout, while running pretty well and with the ChezaCash login easy to find. But when you begin to navigate regularly and move around, the same issue crops up – slow loading and some spots of lag. The bookmaker does not have a dedicated application for Apple or Android though, though the ChezaCash registration remains similar throughout.

As users, we’d like to see a better optimised application designed for both iOS and Android so that you can perform a ChezaCash register quicker and help yourself to some better chances on the go.

Usability

7/10

The usability within a bookie is a big part of the user experience. How easy it is to use, and how accessible it is lets us know the early signs of how great the bookmaker is with its customers. We can see that ChezaCash are fairly good with their usability, allowing for a simple experience even for new users making their first ChezaCash Kenya login.

  • Limitations
  • Sometimes page doesn’t fit the browser window
  • Their live scores are lacking in detail

Types of Bets

7/10

Aside from the usual football and top sports bets, there are bound to be some hidden gems within the ChezaCash sportsbook, right? There is table tennis, American sports, Aussie rules, and even League of Legends betting, but there is not very much eSports variety as LoL betting is the only option available.

Though there are some neat options that have been imprinted on this site, there are only 13 different types of betting on ChezaCash, which is not exactly the best number compared to other bookmakers. 

You will find live betting, however, which is a massive plus. They do have a good variety of matches for their football, which is another positive for the types of betting. The football leagues can be picked from a variety of countries, which is gradually providing for Kenya’s love of football betting.

Credibility

9/10

ChezaCash identifies as a Kenyan bookmaker that provides for its nation’s love of sports and allows Kenyans to have a great betting platform of their own, helping to grow the passion for sports such as football.

However, what is their licensing like? Are they definitely trustworthy? The answer to the last question is: yes, they are thoroughly regulated and are licensed by betting control under license number 801 – meaning that they are fully legitimate and licensed to continue working. 

The betting site is run by Best Sports K Ltd., which is a company focused on gambling within Kenya – meaning that the bookmaker is fully based in Kenya.

Payment Methods

5/10

Payment methods are one of the most important aspects to look at before considering using a bookmaker, as knowing which services they use will help to suggest which one will be best for you, and ChezaCash is no exception!

ChezaCash only has two payment methods available, which we believe is quite poor for a useful bookmaker in Kenya.

Deposits

Currently, there are not too many payment options available, however, there is the MPESA service which involves the use of a mobile phone to top-up your account’s overall balance. They also offer Airtel mobile money which is also a mobile phone-powered top-up service.

Withdrawals

Withdrawing is only possible with ChezaCash if you have no outstanding bonuses available. They are paid out quite fast and on time, but in order to withdraw you must verify your account by submitting the required documents.

Again, you can only withdraw your cash using methods over the phone, but they do payout quite fast.

Deposit funds & Withdraw funds
Amount Time Fees Amount Time Fees

Airtel

N/A Instant 0% N/A Up to 24 hours 0%

M-Pesa

N/A Instant 0% N/A Up to 24 hours 0%

Support

9/10

ChezaCash offers some good support to their customers so that they can have a good experience betting on the website. It’s important to keep in mind what these support systems are, how to reach them, and how useful they are in case of an emergency problem within the registration, betting, or even withdrawal and deposits.

The customer service cannot only be reached via phone as they can also be talked to via social media, such as Facebook. The live chat provided is one of the best ways to reach them though, with the response quality being high and offering an answer fast.

Support contacts

Phone

Email

Live chat

+254 0709 978 000
Competence 5 / 5 0 / 5 5 / 5
Politeness 5 / 5 0 / 5 5 / 5
Response Time Up to 10 minutes n/a Up to 3 minutes

Overall

7.5/10

Overall, ChezaCash is seen as a slightly smaller bookmaker when compared to the bigger boys. The Kenyan-based bookie is, however, a good hidden gem for punters who would like to make use of some of the less popular markets offered.

We learned that the bookie is completely trustworthy and easy-to-use, but lacks a phone app, which is a major disadvantage when it comes to competing against others in the industry.

  • Limitations
  • No mobile application
  • Only two payment methods

Though not the best, they do offer a football jackpot amongst other great betting styles that are sure to keep punters busy. The support services are decent and arguably one of their strongest points. 

Then the payment methods brought us some disappointment as only two were available and both via the phone. Our feedback would be to suggest more payment methods and even a mobile app designed for iOS and Android.

Chezacash Review FAQs

? Can I use PayPal with ChezaCash?
Sadly, PayPal is not available with ChezaCash – you would need to use one of the two selected methods available.
? How many accounts can I make with ChezaCash?
Only one, as stated by the terms and conditions you agree to when signing up.
? Where is ChezaCash available?
Mainly in Kenya, as it is unavailable in European countries or the USA.
? Where are the support pages on ChezaCash?
You can find the Cheza Cash contacts at the bottom of the page; just scroll down and the contacts should be easily found.
? Is ChezaCash trustworthy?
Yes, they hold a valid license to carry out gambling activity in Kenya.
Review Author

Adam Bloszko

Adam Bloszko

My name's Adam, and I'm known as a 'football nerd' by most of my friends. That is one of the best things I have ever been called.