Updated
18bet review
Advantages:
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Massive welcome bonus
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Fast and user-friendly
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Live streaming
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Support in multiple languages
Payment Methods:
Not available in your location
18+ T&C apply, GambleAware.org
Specifications
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Bonuses & Promotions
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Odds
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Mobile
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Usability
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Types of Bets
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Credibility
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Payment Methods
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Support
Bonuses & Promotions
Bonuses give you an extra chance to wager on your favourite sports events. On 18bet, you can claim a 100% welcome bonus of up to €100 on your first deposit. To claim, you must use the bonus code ‘WB100’ when making the minimum deposit of €10 into your account. However, there’s a 16x wagering requirement attached to the bonus, which must be completed within 21 days after issuance. The highest amount you can cash out is 5x the given bonus.
Existing users are also included in the mouth-watering bonuses on 18bet. They can claim offers such as enhanced odds, free bets, cashback, and combo boosts. For example, to claim the enhanced odds offer, log into your account, select your favourite sport, look for the ‘ENHANCED ODDS’ label, click it and place your bets.
Also, you can claim up to €18 free bet offer. You’ll need to go to the campaign page and activate the ‘18FREE’ coupon, then go ahead and place your pre-match bet. If you run out of luck, the site offers you 20% of your stake. But you’ll need to place a minimum of €10 bet to qualify.
Odds
18bet odds are displayed in decimal format. Also, players may select an odds format using the American system, Indonesian odds, or fractional odds formats, amongst other variations.
The odds they offer are on par with the average odds provided by similar online sportsbook sites. There is nothing unique for you to see in this department. However, when selecting Asian or American odds, 18bet offers better than average odds.
Here are some of the margins offered by the 18bet sports betting site:
Betting margin
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Baseball
6.72%
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Basketball
6.9%
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Boxing
6.13%
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Cricket
7.03%
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eSports
8.94%
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Football
5.25%
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Handball
6.8%
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Hockey
6.83%
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Horse Racing
7.85%
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MMA
6.69%
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Rugby
6.75%
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Tennis
8.21%
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Volleyball
6.45%
Overall betting margin: 7%
Mobile
18bet has a dedicated mobile app that is compatible with Android and iOS devices. You can create a new account, deposit, and wager on your favourite sports events using the mobile app. Every feature, including the live chat, is also available on the mobile app. In addition to the mobile app, the site also works well on mobile devices and you basically won’t find any major differences from the desktop version of the site.
Usability
The 18bet website has one of the cleanest interfaces on the market. The colour scheme used includes an aesthetically pleasing charcoal grey, black, and orange combination. This simplicity allows for it to run efficiently on older devices, browsers, and internet connections.
Finding the section for your specific sport or accessing the live betting section is rather intuitive. The functionality of the website speaks for itself. It’s uncluttered and easy to navigate. That means finding what you’re looking for is fast, and the pages load quickly and smoothly.
18bet is an Asian operator, but its site is geared towards a multinational clientele. It’s available in 13 popular European, Middle-Eastern, Asian, and South American languages. Gambling on the website is possible in 236 countries.
- Advantages
- A choice of 2 layouts - Asian and European
- Wide selection of Asian handicaps
- The ability to change to popular Asian odds formats like Malay, Hong Kong, and Indonesian odds
- Free live streaming access
- Limitations
- Average odds
The site and the mobile site can be viewed through two layouts – an Asian and European view.
Clicking the little man in the top right corner opens the login dropdown. Existing members can log in by clicking the top right corner button. If you’re a new member, you can access the registration portal by clicking the register now button in the top left.
Tapping the three-bar main menu in the top left corner opens the main menu dropdown. You can change the odds displayed, select your language, live chat, access results, access promotions, select a view, or select a sport, live sport, or casino game from the expanded menu.
Types of Bets
The 18bet betting site has 34 sports available to bet on.
The 18bet sports markets available include MMA matches, Horse racing, esports, American football, and regular football. It also offers a wide range of Asian handicaps.
Bet types that 18bet offers include:
- Asian handicaps – from -2.5 to +2.5
- Multi bets
- Live betting
- Goals over/under
- Double chance
Credibility
Licensing
The 18bet license is registered in Malta. Malta’s Gaming Authority regulates them. There is no 18bet UK license because the site is restricted from use there.
Customer Complaints
18bet is a smaller casino; therefore, there is a danger that if someone wins a massive jackpot, 18bet may struggle to pay them their full winnings.
It has had a few complaints online from customers having delays and difficulty withdrawing their winnings. If you don’t access your account for six months, 18bet has the right to confiscate your balance and close your account.
Verification
18bet checks the age of their players by requesting ID for withdrawals. No players under 18 years of age may play. They use this same method to check that there are no illegal gamblers on their site.
Software
They claim to use good software that allows for fair play and wins for customers.
Data Security
18bet will not disclose your data without your consent except internally to fix account issues, to companies that they need to outsource website services to third parties like data processors or payment processors, and governments to adhere to legal obligations.
Payment Methods
Being geared towards the international market means that 18bet accepts many more currencies and payment methods than the usual operator.
Payment methods include the typical credit and debit cards like Visa and MasterCard, e-wallets like Skrill, secure bank transfers, and virtual currencies like ethereum and bitcoin. However, depending on the region you are in, there are different payment methods available to you.
For more information on the 18bet withdrawal and 18bet deposit methods available for your region, you can access the information tab and select your country and currency from the dropdown menu.
18bet deposits can be made in a variety of currencies, including Euros, the English Pound, the US Dollar, Hong Kong Dollar, and the Japanese Yen. 18bet will request ID documentation from you to verify your identity when you cash out your payout. This is the area where customers had complaints of delays withdrawing their money.
Amount | Time | Fees | Amount | Time | Fees | |
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€10–€5,000 | Instant | 0% | ❌ | ❌ | ❌ | |
€10–€10,000 | Instant | 0% | ❌ | ❌ | ❌ | |
€10–€5,000 | Instant | 0% | €20–n/a | Up to 24 hours | 0% | |
€10–€5,000 | Instant | 0% | €20–n/a | Up to 24 hours | 0% | |
€10–€5,000 | Instant | 0% | ❌ | ❌ | ❌ | |
€10–€10,000 | Instant | 0% | ❌ | ❌ | ❌ | |
€10–€10,000 | Instant | 0% | ❌ | ❌ | ❌ | |
€10–€10,000 | Instant | 0% | €20–n/a | Up to 24 hours | 0% |
Support
How is the 18bet Contact Support for Customers?
The support teams are on hand 24/7 and contactable via email, Whatsapp, Viber, or the 18bet live chat or phone line. Live support is offered only in English. General support is provided in all the languages the site can be accessed in, including Spanish, Russian, Chinese, or Japanese, to name a few.
- Email: support@18bet.com
- Phone: +44 750 616 7701
- Live chat
How Does 18bet Support You if You Have Gambling Problems?
18bet promotes responsible gambling by offering tools to help you to manage your gambling if it becomes an issue. Some of these include links to gambling addiction support networks and deposit limits.
Phone |
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Live chat |
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+44 750 616 7701 | support@18bet.com | ||
Competence | 4 / 5 | 5 / 5 | 4 / 5 |
Politeness | 4 / 5 | 5 / 5 | 4 / 5 |
Response Time | Up to 1-2 minutes | Up to 2 days | Instant |
Overall
The 18bet sportsbook offers a wide range of sports, good welcome bonus and regular promotional offers, and average odds.
Its key features are its wide variety of payment methods and currencies, functionality, and customer support in multiple languages, and it’s better than average Asian odds.
- Advantages
- Higher-than-average odds
- Good variety of Asian handicaps
- Regular promotions
- Transparent system of deposits/withdrawals
- Limitations
- Long list of restricted countries